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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of 12aewow932r9zrul Islam

12aewow932r9zrul Islam

September 1, 2026

5  out of  5
rating by 12aewow932r9zrul Islam
"Although it was raining today, I came into the office. The warm, cheerful greeting from Stephany and Lucy made my day.
The knowledge and professionalism in this office was great. Yessi helped me with binding the insurance for my car and apartment. She was very helpful with everything. I also happened to know their manager Lynn she is a good person."
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Santokh Hayer

August 28, 2026

5  out of  5
rating by Santokh Hayer
"Amazing team. The knowledge and professionalism of the office is great. From the moment I walked in Stephanie and Lucy greeted me with such a joy. Colleen’s has a great manager Lynn."
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usha balrup

August 26, 2026

5  out of  5
rating by usha balrup
"I am pleased to provide a review for Lynn Stefaniak of State Farm located on Hillside Ave. Her professionalism, knowledge and commitment to customer service consistently exceed expectations. She took the time to understand my needs, provide a clear guidance, and ensure every question is answered thoroughly and accurately. Her responsiveness, attention to detail and genuine care for customers create a positive experience and building lasting relationships. She is a true asset to State Farm and exemplify the highest standards of excellence in customer service. Thank you Lynn."
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Fernanda Teodoro

August 25, 2026

5  out of  5
rating by Fernanda Teodoro
"Yessi has been of great helping us secure the best insurance for our home. She is responsive to the client's needs."
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brenny espinal

August 25, 2026

5  out of  5
rating by brenny espinal
"Carlos es lo mejor que uno puede pedirle a Dios. Excelente servicio. Siempre lo voy a recomendar aunque me voy del Estado"
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Mirnie

August 20, 2026

5  out of  5
rating by Mirnie
"Lynn Stefaniak is THE WOMAN....period. We recently received upsetting notice that our homeowners policy would not be renewed and we were extremely concerned. Lynn took ownership of the situation, advocated for us and fought to get the right outcome. That kind of personal service is becoming increasingly rare due to AI and we are incredibly grateful and blessed to have our agent support us.🙏"
We responded:
"Thank you for your review and your business Miriam! I appreciate your loyalty to my agency. Lynn is wonderful to work with! Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com
"
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kishani harley

August 15, 2026

5  out of  5
rating by kishani harley
"Carlos is the best"
We responded:
"We’re happy we met your expectations, Kishani. Our State Farm team in Jamaica is always here when you need us. Colleen Donahue - State Farm Insurance Agent "
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David T Hsu

July 30, 2026

5  out of  5
rating by David T Hsu
"Yessenia Rivera provided me with excellent assistance today. She explained my insurance coverage in detail which allowed me to tailor the coverage to my unique situation . I highly recommend her."
We responded:
"Thank you David for your review and your business. Yessenia is a great addition to my team. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com"
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Cindy Rodriguez

July 27, 2026

5  out of  5
rating by Cindy Rodriguez
"Thanks to all the State Farm Colleen Donahue staff for your assistance. Especially Carlos who went above and beyond to answer my questions."
We responded:
"Thank you for your review Cindy. Carlos is wonderful to work with. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com "
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Mostofa Kamal

July 25, 2026

5  out of  5
rating by Mostofa Kamal
"Carlos is the best"
We responded:
"Thank you Mostofa for your review and your business. Carlos is the best. He is always here for our customers and to help our team. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com"
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Christopher Reid

July 1, 2026

5  out of  5
rating by Christopher Reid
"We had a very pleasant experience with our State Farm agent Danielle St. Clair. We were able to update our insurance policy very quickly and easily."
We responded:
"Thank you Christopher for your review and your business. Danielle is wonderful to work with. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Jorge Navas

Jorge Navas

June 30, 2026

5  out of  5
rating by Jorge Navas
"It is great to find such a Professional and personally caring agency. Their agent Yessenia Rivera is great, knowledgeable and specially helpful. Definitely a plus in the agency success.
For longer than 30 years they have been excellent at what they do."
We responded:
"Thank you so much Jorge for your amazing review and your business for over 30 years. We appreciate you. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Mary Rose

Mary Rose

June 1, 2026

5  out of  5
rating by Mary Rose
"I have been with Colleen Donahue for years and the service is amazing. I have just worked with Danielle St. Clair and I must she is was so wonderful to work with and went beyond with helping me with my insurance."
We responded:
"Thank you Mary for your review and your business! Danielle is wonderful to work with. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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Abraham Alayof

May 16, 2026

1  out of  5
rating by Abraham Alayof
"They don’t stop harassing me and my father agent name is Carlos he’s horrible he harassed me for changing agencies and leaving this agency doesn’t stop calling us"
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john matthews jr

May 13, 2026

5  out of  5
rating by john matthews jr
"My experience was stellar. All my inquiries were satisfied. I enjoy my services with State Farm."
We responded:
"Thank you so much John for your loyalty to our agency for many years and your review! We greatly appreciate you! "
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Matilde Diaz

May 6, 2026

5  out of  5
rating by Matilde Diaz
"Yessenia Rivera, la atención excelente y excelente servicio"
We responded:
"Matilde gracias por su comentario. Yessenia siempre da un buen servicio. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Calethia Galimore

Calethia Galimore

April 20, 2026

5  out of  5
rating by Calethia Galimore
"Absolutely amazing Ms lynn and Carlos helped me with everything I needed to know I ❤️ statefarm"
We responded:
"Thank you so much Calethia for your awesome review and your business! Lynn and Carlos are amazing. So happy you love State Farm. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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Zain Kayani

April 9, 2026

5  out of  5
rating by Zain Kayani
"Lynn Stefaniak, She is truly the best! She always goes above and beyond to help me with my auto commercial insurance needs. Every time I have a question or need assistance, she responds quickly and makes everything so easy. I really appreciate her support and professionalism.”"
We responded:
"Zain, thank you for your kind words and your business. Lynn is truly the best! We appreciate you. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com"
Profile photo of Luis Bustillo

Luis Bustillo

April 4, 2026

1  out of  5
rating by Luis Bustillo
"Stefanny is rude—what a horrible experience. That office is a dump.

I called to get a quote and Stefanny hung up on me. Instead of denying the poor service you provide, you should address it. Stop covering for your employee. I would not recommend this office.😡👎😤"
We responded:
"We don't see you as a current policyholder. We would like to review your concerns with you. Please connect with us directly so we can work toward a solution. Colleen Donahue - State Farm Insurance Agent"
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himmie1

March 23, 2026

5  out of  5
rating by himmie1
"Easy to work with and quick reply with anything needed"
We responded:
"Thank you Arthur for your review and your business for many years. We appreciate your kind words. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com"
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Susan Franov

March 10, 2026

5  out of  5
rating by Susan Franov
"This location is awesome there constantly looking to help me save!!!"
We responded:
"Thank you Susan for your review and your business! My family has been working in Jamaica for over 70 years. We are very proud to serve the Queens community. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com "
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Carl-Henri Auguste

February 16, 2026

5  out of  5
rating by Carl-Henri Auguste
"I am a long time customer and have always been well attended."
We responded:
"Thank you Carl-Henri for your review and your business for many years. We are blessed to have loyal customers like you. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com
"
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Simon Rashid

February 14, 2026

5  out of  5
rating by Simon Rashid
"Great service. Honest agents!!!"
We responded:
"Thank you Simon for your review and your business. We pride ourselves on being honest and hardworking. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com
"
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Philip Hart

February 13, 2026

5  out of  5
rating by Philip Hart
"Excellent customer service to setup insurance at short notice. Knowledgable and helpful team member guided me through steps, did a thorough check of my needs, and gave tailored guidance on how to look after the switch."
We responded:
"Thank you Philip for your review and your business. My team is very knowledgeable and helpful. They make me proud. Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com
"
Profile photo of Charmain Page-Walthrus

Charmain Page-Walthrus

February 9, 2026

5  out of  5
rating by Charmain Page-Walthrus
"I’ve been a customer for 30+ years. My original contact retire a few years ago, but Lyn, who helped me today, is fantastic 💋"
We responded:
"Charmain thank you for your business for 30+ years. Lynn is fantastic.
Colleen Donahue – State Farm Insurance Agent – ​​718-297-5200 www.donahueagency.com
"