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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeanne Stefaniak

Jeanne Stefaniak

March 19, 2025

5  out of  5
rating by Jeanne Stefaniak
"I have been working with Lynn Murtha from State Farm at this office for about 19 years and then with her before that when she was with another State Farm office until her boss there retired. I always get excellent, personalized service but this week she went beyond the extra mile. She knows I am in a certain situation and she took it upon herself to research my life insurance policy and find out some extremely helpful information for me, without my even asking her. She even dropped the paperwork that I needed to sign, to my house AFTER working hours. This State Farm office is truly more than my Good Neighbor and I would not even think about changing companies becuase of all of the friendly, and personalized service they give! Thank you Lynn and the rest of the staff! (Carlos too!)"
We responded:
"Thank you so much Jeanne for your review and your business for many years. Lynn is amazing and she goes out of her way to make sure our customers are happy. I am truly blessed to have her on my team for many years. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com "
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Shahara Ballee

March 14, 2025

1  out of  5
rating by Shahara Ballee
"This place is literally a scam every six months your insurance goes up without warning. I came here from Allstate because they offered me a good rate for home and auto, not knowing that within six months, my policy rates would be going up and up. I haven’t been in any accidents and even had the drive safe installed in my vehicles, thinking I would be getting a discount. Auto and home Insurance went up $800 this policy period. When you call to have a discussion, they claim that there is nothing they can do about it."
We responded:
"Shahara we are sorry to hear you are unhappy about the rate increase on your policy. My team had reviewed your policies with you. Please reach out to us directly so we can discuss the reasons State Farm changed the rates. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com "
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Jaysonpaul Wallace

March 6, 2025

5  out of  5
rating by Jaysonpaul Wallace
"Went into the office to obtain paperwork for my mortgage lender Stefany and another young lady up front was helpful, fast & courteous to provide me and my 75 year mother with the documents we needed .Thankyou 👏🏾"
We responded:
"Jaysonpaul thank you so much for your positive review! Stefany and Lucy work at the front desk. They are always so wonderful to work with. We appreciate your business. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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Stephanie Patterson

March 6, 2025

5  out of  5
rating by Stephanie Patterson
"I have been dealing with Patricia Ardolino for quite a number of years now. She has such a warm, pleasant personality and she is very efficient and knows her job well. She is caring and patient. She goes above and beyond to help you with the service you need and more. There's never been time when she has not helped me thru the end even if I had to make repeated calls because I didn't understand. She's always there to help. If more people were like Pat, the world would be a better place. She's my go to person when I need help. She's great!!!! If there's any room for advancement, she's the one. Stephanie Patterson"
We responded:
"Stephanie thank you so much for your awesome review and your business for over 30 years. I couldn't agree more Patricia is outstanding. She is always here for our team and our customers. She gives 100% every day. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com "
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Cheryl Heath

March 4, 2025

5  out of  5
rating by Cheryl Heath
"I am very happy with more than twenty years of professional customer service."
We responded:
"Thank you so much Cheryl for your review and your loyalty to our agency for over 20 years! We greatly appreciate your business. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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Alexandra Leonardo

March 1, 2025

5  out of  5
rating by Alexandra Leonardo
"Lynn Murtha is experienced, knowledgeable, helpful and nice. You can’t beat that! Thank you, Lynn!"
We responded:
"Thank you so much Alexandra for your review! Lynn is experienced, knowledgeable, helpful and nice. She is a pleasure to work with. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Elia Palacios

Elia Palacios

February 11, 2025

2  out of  5
rating by Elia Palacios
"I am a current client for this location, but I have had a few negative experiences with a few people that work here. I called today bc I had a concern about my car insurance. The person who i was transfer to speak with "claimed " to be the office manager Lin, she was very rude, didn't even greet me even though I did. Claimed to be busy and was unable to help me. I called back and spoke to Wendy and she was very kind to see what was going on with my policy and offered to help me. I am speechless to be treated with so much disrespect from someone who claims to be a manager."
We responded:
"Elia sorry to hear you had an unpleasant experience today. I spoke with Lynn and she advised her system froze. She asked Wendy to call back so you didn't have to wait. Lynn is always available to help you. She felt bad that you were unhappy. We apoligize and we will work hard to do better. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com "
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Subimal Karmaker

February 11, 2025

5  out of  5
rating by Subimal Karmaker
"Patricia Ardolino has been my agent for two years now and I couldn't be happier. I trust Patricia Ardolino to take care of our insurance coverage. She is always available to answer questions and helps in any way she possibly can."
We responded:
"Thank you Subimal for your review and your business! Patricia is wonderful to work with. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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ana fung

February 4, 2025

5  out of  5
rating by ana fung
"El servicio prestado por la srta ADDY, fue muy profesional y eficiente se la recomienda ampliamwnte"
We responded:
"Gracias Ana por recomendacion y su negocio. Addy es muy profesional y eficiente. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Trisha Rampersaud

Trisha Rampersaud

January 14, 2025

5  out of  5
rating by Trisha Rampersaud
"Great job"
We responded:
"Trisha Thank you for your positive feedback!"
Profile photo of Regina McAlpine

Regina McAlpine

January 2, 2025

5  out of  5
rating by Regina McAlpine
"Great customer service!!! All concerns where address and extremely professional!!!! Great asset to the company!!!"
We responded:
"Thank you Regina for your review and your business! We work hard to provide great customer service. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Caryn Duryea

Caryn Duryea

December 18, 2024

5  out of  5
rating by Caryn Duryea
"I've been dealing with Pat for years and wouldn't go anywhere else. She is very knowledgeable and prompt with any questions or if there is an issue."
We responded:
"Thank you so much Caryn for trusting us with your insurance for many years and your review! Pat is very knowledgeable and there when you need her. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Jeannie Zammataro

Jeannie Zammataro

December 18, 2024

5  out of  5
rating by Jeannie Zammataro
"Fantastic Insurance Agent. Patricia responds immediately and always gets it right. Don't hesitate to use them for all your insurance needs!"
We responded:
"Thank you Jeannie for your review and your business! We appreciate your business. Patricia is wonderful to work with! Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Ben Yushuva

Ben Yushuva

December 14, 2024

5  out of  5
rating by Ben Yushuva
"Good job thank you"
We responded:
"Thank you Ben for your review and your business. We appreciate your business. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of afmat wazadally

afmat wazadally

December 10, 2024

5  out of  5
rating by afmat wazadally
"Alyssa is an incredible insurance rep! She not only cut my costs by half but also helped me secure better coverage and an amazing discount. Her professionalism and dedication made the entire process seamless. Highly recommend!"
We responded:
"Thank you so much Afmat for your awesome review! Alyssa is wonderful to work with and very hard working. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com "
Profile photo of Jose Serrano jr

Jose Serrano jr

November 22, 2024

5  out of  5
rating by Jose Serrano jr
"The office and the employees are very welcoming. A Mr. Carlos Montoya helped me get insurance for my fiancé engagement ring. The gentleman was very knowledgeable and thorough. Any questions I had he answered and squashed any doubts I felt about getting the insurance. Thank you State Farm."
We responded:
"Thank you so much Chelo for your review! Carlos is very knowledgeable and thorough. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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Siqc Cafe

November 22, 2024

5  out of  5
rating by Siqc Cafe
"I came into this establishment looking for directions. Carlos and the staff was super accommodating. This team is amazing, they went over and beyond for me. The type of service they provide is genuine"
We responded:
"Thank you so much for your kind words about my team! Carlos and the rest of my team are amazing people. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Travis McLaughlin

Travis McLaughlin

November 21, 2024

5  out of  5
rating by Travis McLaughlin
"I had the pleasure of working with Alyssa from State Farm, and I can’t recommend her highly enough. She was incredibly helpful in guiding me through the process of getting my co-op insurance policy. From the moment we connected, Alyssa demonstrated exceptional professionalism and a deep understanding of my needs. She patiently answered all my questions, explained the policy details in a way that was easy to understand, and ensured I felt confident in my coverage choice. Alyssa’s friendly demeanor and genuine willingness to help made the entire experience seamless and stress-free. If you’re looking for someone who goes above and beyond to provide excellent service, Alyssa is the one to ask for at State Farm. Thank you for making what could have been a complicated process so simple and enjoyable!"
We responded:
"Thank you so much Travis for your review and your business. Alyssa is great to work with. We appreciate you. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Mc Greenland

Mc Greenland

November 21, 2024

5  out of  5
rating by Mc Greenland
"The customer service from Alyssa was amazing"
We responded:
"Thank you so much Mc Greenland. Alyssa is amazing. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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lekhram singh

November 17, 2024

5  out of  5
rating by lekhram singh
"Pat is one of the best rep I've ever dealt with. She is polite, very knowledgeable in what she does, always try to give you the best rate possible, and she goes above and beyond to ensure her customer have the best rate. Thank You Pat"
We responded:
"Thank you Lekhram for your business for years and your review! Pat is very knowledgeable and works very hard for our policyholders. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
Profile photo of Leonel Romero

Leonel Romero

October 28, 2024

5  out of  5
rating by Leonel Romero
"Great customer service. Lucy is such a sweet heart and very helpful."
We responded:
"Thank you Leonel for your review! Lucy is a sweetheart. She is always very helpful. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com "
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Noon Corp

October 25, 2024

5  out of  5
rating by Noon Corp
"Great service from this office. Highly recommend Alyssa, she’s patient and explained everything to me."
We responded:
"Thank you for your review! Alyssa is patient and wonderful to work with. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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Rani B

October 25, 2024

5  out of  5
rating by Rani B
"Alyssa at State Farm delivered excellent customer service. She was helpful, knowledgeable, and made the process easy. Highly recommend her!"
We responded:
"Thank you Rani for your review and your business. Alyssa works hard to provide excellent customer service. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"
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john matthews jr

October 22, 2024

5  out of  5
rating by john matthews jr
"My experience was stellar. All my inquiries were satisfied. I enjoy my services with State Farm."
We responded:
"Thank you so much John for your loyalty to our agency for many years and your review! We greatly appreciate you! "
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Ghost Divison

October 17, 2024

5  out of  5
rating by Ghost Divison
"Alyssa gave me great customer service! Thank you for helping!"
We responded:
"Thank you for your review! Alyssa is great to work with. Colleen Donahue – State Farm Insurance Agent- 718-297-5200 www.donahueagency.com"